About the Role
The Assistant Manager at Muriale's Italian Kitchen plays a vital role in the day-to-day operations of the restaurant by supporting the General Manager in overseeing staff, managing inventory, and ensuring exceptional customer service. They are responsible for hiring, training, and evaluating staff, as well as addressing any personnel issues that arise. The Assistant Manager assists with creating and implementing staff schedules, maintaining labor costs within budgetary guidelines, and ensuring adequate staffing during peak service times.
In addition to managing staff, the Assistant Manager monitors inventory levels and places orders as necessary, ensuring that the restaurant is well-stocked with ingredients, supplies, and equipment. They also help to enforce food safety and sanitation standards, ensuring a clean and safe working environment. The Assistant Manager works closely with the General Manager to develop and implement strategies for improving the guest experience, increasing sales, and controlling costs. They may also assist with marketing efforts, special events, and other tasks as needed.
Education and Experience:
High school diploma or equivalent; a bachelor's degree in hospitality management or a related field is a plus.
At least 2-3 years of experience in a supervisory role within the restaurant industry.
Knowledge and Skills:
Strong knowledge of restaurant operations, including staff management, customer service, and inventory control.
Familiarity with Italian cuisine and fine dining service standards is a plus.
Proficiency in handling cash transactions and using Point of Sale (POS) systems.
Excellent communication, leadership, and problem-solving abilities.
Strong leadership and interpersonal skills.
Ability to work well under pressure in a fast-paced environment.
Flexibility to work different shifts, including weekends and holidays.
Detail-oriented and organized.
Must be able to stand for extended periods of time.
Ability to lift and carry up to 25 pounds.